Customer Support

Sharetree Support Services provide cost effective ways to maintain your chambers, whether they are Sharetree chambers or other vendors. We offer free phone support and quick response times for breakdowns, as well as a full range of Services including upgrades, refurbishments and chamber relocations. Our highly trained Support Engineers are all F-Gas certified.

After sales support

Delivery

Transport methods are carefully selected to ensure that your equipment arrives in good condition. Offloading and moving to the installation site can be included if required.

FREE Telephone Help

Our experienced engineers can often resolve problems efficiently over the telephone, reducing down-time and the cost of unscheduled call-outs.

Installation & Commissioning

Our engineers can install the equipment wherever necessary (e.g. Walk-in chambers and chambers with remote plant).

Complex equipment will be commissioned on the customer’s site to ensure that it is fully operational.

Training

Basic training is provided during pre-delivery acceptance, or after commissioning.

More detailed or additional training courses can also be provided if required. Please ask for more information.

Servicing & Calibration

Sharetree provide test chamber servicing and test chamber calibration contracts for regular Preventive Maintenance and Calibration checks.

This will ensure your system continues to provide optimum performance and reliability. A range of options is available for different operating needs.

Relocation

Sharetree are pleased to offer our support should you need to relocate your chamber or system.

Our expert knowledge ensures that the move takes place without damage and is fully re-commissioned if required.

Upgrading

Test Chambers and Systems can often be refurbished and upgraded to meet new specifications and to ensure future reliability.

This can provide significant cost savings compared with a new replacement. Why not contact our engineers for some informal advice?